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Maintenance Policy
Last Update : 01/01/2024
In this Page you can find What Kind of Maintenance We will Provide , What Will Include , What will not Include , All the Details About SGR CREATIONS , Maintenance Policy Details Provided Below
Website Maintenance - What will Include
- 1 Year Basic Maintenance will cover Image / Content Changes ( Minimum E.T.A 3 Working Days, Based on the Changes it will be Provided )
- Slight Modifications In Website ( Monthly 2 Revisions )
- Security Updates ( monthly once )
- Cookies / Cache / Database Dumb Clearance ( monthly once )
- Theme / Plugin Updates ( monthly once )
- Server Support ( Our Affiliated Server or Dedicated Servers only )
- Payment Gateway Support ( Our Affiliated Gateway's only )
Website Maintenance - What will not Include
- New Page / Functionality Designing
- Paid Themes or Plugins Renewal
- External Sites Related
Web Application - What will Include
- 1 Year Advance Maintenance
- Security Updates
- Cookies / Cache / Database Dumb Clearance
- External Updates ( monthly once )
- Server Support ( Our Affiliated Server or Dedicated Servers only )
- Payment Gateway Support ( Our Affiliated Gateway's only )
Website Maintenance - What will not Include
- New Functionality Development
- Design Changes
Tools Maintenance - What will Include
- Tools Functionality Support
- Basic External Integration Support
Tools Maintenance - What will Not Include
- Live Demo ( Frequent Based )
- Advanced External or Non Supported Platform Integration
All the Mentioned Include / Not Include Maintenance Support System is Finalised by Authorities of SGR CREATIONS , Custom Maintenance quote will not Affect by this , and all the Not Included Maintenance Support will be provided in the Additional Charges ( Consider as a New Development or New Project , Based on the Present Situation – Work load Balance , Staff Availability and Final Decision will Taken by SGR CREATIONS Authorities Only )